Suisse AI is a company focused on AI safety and research, striving to develop reliable, interpretable, and controllable AI systems. This Privacy Policy outlines how we collect, use, disclose, and otherwise process your personal data on our website and other platforms where Suisse AI acts as a data controller and links to this Privacy Policy—for instance, when you utilize Suisse AI’s APIs or other consumer products for personal usage ("Services"). It does not pertain to personal data we receive, process, store, or host when you access Suisse AI’s AI services as or via an enterprise customer, unless explicitly mentioned in this policy. In such cases, you engage with us via the enterprise customer company, and their privacy policy should be consulted for more information about their handling of your personal data.
1. Collection of Personal Data We accumulate the following categories of personal data when you engage with our Services, including if you have a Suisse AI account on our Services. We need this data to provide you with our Services, which may enable you to utilize our API or interact with our AI services through various interfaces. Personal Data Provided to our Website: Identifiers: Suisse AI may gather identifiers, such as your name and email when you register for a Suisse AI account, to receive updates on our Services, or apply for an employment opportunity. Without this data, we will be unable to administer your Suisse AI account. We may also accumulate indirect identifiers (e.g., “USER12345”). Financial Data: We will gather your payment data if you decide to purchase Suisse AI’s products and services via the Services. Without this data, we will be unable to facilitate your purchase of Suisse AI’s products and services. Professional Data: If you use our Services to apply for a job, Suisse AI may gather professional data that you provide, like your resume. Internet or other Electronic Network Activity Data: When you use our AI services, we collect your Prompts to generate Results (as defined in our Terms of Use), which may be associated with identifiers relating to you. If you include personal data in your Prompts, we will also process that data. However, Prompts and Results are subject to strict retention periods, as stated below in Section 8. Feedback on your use of our Services: Where applicable, we will gather your Feedback (as defined in our Terms of Use) regarding Prompts and Results and use it to train and enhance our Services. This might occur if, for instance, you report that Claude returned inaccurate data in a Result, or if you rate a Result to your Prompt using the thumbs-up/thumbs-down icon. We may also collect and use this data for the same purposes when you use our enterprise services. Personal Data We Automatically Receive from Your Use of the Website: When you access and use the Services, Suisse AI may automatically receive the following data: Internet or other Electronic Network Activity Data, including your device type; IP address (including data about the location of the device derived from your IP address); Device or Advertising Identifiers, probabilistic identifiers, and other unique personal or online identifiers; Data about your device and operating system, such as time zone setting and location, operating system and platform; Data about your browser, such as browser type and version, browser plugin types and versions; Internet service provider; Pages that you visit before and after the website, browsing history, search history, and the date and time of your visit; Data about the links you click, pages you view, and advertising you engage with within the website and other data about how you use the Services; The technology on the devices you use to access the Services; and Standard server log data. If you or your device experiences an error, we may gather data about the error, the time the error occurred, the feature being used, the state of the application when the error occurred, and any communications or content provided at the time the error occurred. In these contexts, Suisse AI receives personal data from the following categories of sources: directly from you, such as when you engage with the Suisse AI website, and from internet service providers.
2. Use of Cookies and Similar Technologies Suisse AI, along with our service providers, employs cookies, scripts, or related technologies to administer our Services and gather data about you and your use of our Services. These technologies enable us to recognize you, tailor or enhance your experience, suggest additional products or services to you, and analyze the use of our Services to make them more beneficial to you. Such technologies also enable us to gather demographic and statistical data and share this data with our service providers to facilitate their service delivery. Most internet browsers allow you to manage or remove cookie functions and modify your privacy and security settings. To learn how to do this, consult the “help” menu on your internet browser or visit http://www.aboutcookies.org/how-to-control-cookies. Please be aware, however, that disabling our cookies may limit your ability to fully leverage our Services.
3. Utilization of Personal Information Suisse AI employs your personal information for the following business functions: To deliver and streamline the Services, including fulfilling any contracts with you concerning your Suisse AI account. For our legitimate business goals or with your consent, as applicable, including: To communicate with you, including through emails, push notifications, and other modes of communication. To review and evaluate your job application with Suisse AI, if you choose to apply. To create and manage your Suisse AI account. To facilitate payments for products and services provided by Suisse AI. To prevent and probe fraud alerts, unlawful or criminal activity, unauthorized access to or use of personal data or Suisse AI systems and networks, and to comply with governmental and institutional policy mandates. To investigate and resolve disputes and security issues. To debug to identify and repair errors that hamper existing functionality. To enforce our Terms of Service and similar terms and agreements, including our Acceptable Use Policy. To enhance the Services and our other products and services. For other business purposes at your direction or with your consent. To comply with applicable laws, rules, and guidance, including those related to AI systems.
4. Disclosure of Personal Information Suisse AI will share personal information with the following categories of third parties for business purposes: Affiliates and corporate partners. Suisse AI shares the types of personal information described above among its affiliates and related entities. Service providers and business partners. Suisse AI may share the types of personal information described above with service providers and business partners for a multitude of business purposes, including website and data hosting, adherence to industry standards, research, auditing, and data processing. Suisse AI may also share personal information in the following scenarios: During a significant corporate event. If Suisse AI participates in a merger, corporate transaction, bankruptcy, or other situations involving the transfer of business assets, Suisse AI will disclose your personal information as part of these corporate transactions. To meet regulatory or legal requirements, safety, and terms enforcement. We may disclose personal information to governmental regulatory authorities as mandated by law, including for tax or accounting purposes, in response to their requests for such information or to aid in investigations. We may also disclose personal information to third parties involved in claims, disputes or litigation, when otherwise legally required, or if we determine its disclosure is necessary to protect the health and safety of you or any other person, to safeguard against fraud or credit risk, or to enforce our legal rights or contractual commitments you have agreed to. With an individual’s consent. Suisse AI will share personal information when an individual provides us with permission or instructs us to disclose this information. If you utilize third-party services, such as social media sites or other sites linked through our Services (e.g., if you follow a link to our Twitter account), these third-party services will have the ability to collect personal information about you, including information about your activity on our Services. If we link to a site or service via our Services, you should review their data usage policies or other documentation. Our linking to another site or service does not imply our endorsement or representation of that third party.
5. Rights and Options Subject to prevailing legislation, and contingent on your location, you may possess several rights concerning your personal data, including but not limited to: Right to Information. You may be entitled to know what personal data Suisse AI has accumulated about you, which includes the categories of personal data, the sources from which it was acquired, the commercial or business reasons for collection, and the categories of third parties to whom we disclose it. Access & Data Portability. You may be entitled to request a copy of the personal data that Suisse AI processes about you, barring certain exceptions. Erasure. You may be entitled to request that we erase personal data collected from you and retained, barring certain exceptions. Amendment. You may be entitled to request that we amend inaccurate personal data that Suisse AI holds about you, barring certain exceptions. Objection. You may have a right to challenge some processing activities. Withdrawal of Consent. In instances where Suisse AI's processing of your personal data is consent-based, you may be entitled to retract your consent. Sale & Targeted Advertising. Suisse AI does not "sell" your personal data as defined by relevant laws and regulations. Suisse AI also does not participate in targeted advertising using your personal data. We do not knowingly collect, sell, or share information of consumers aged between 13 and 16. Do Not Track. Some internet browsers offer a "Do Not Track" feature. Currently, we do not respond to browser "Do Not Track" signals. To exercise your rights concerning access, portability, deletion, or amendment, you or a duly authorized representative may submit a request by emailing us at privacy@suisseai.com. After receiving your request, we may validate it by asking for sufficient information to confirm your identity. Additionally, you may be entitled to contest requests that we reject by emailing privacy@suisseai.com.
6. Third-Party Websites and Services Our Services may involve interactions with, or may guide you to, websites, apps, and services governed by third parties. By engaging with these third parties, you acknowledge that you are providing information directly to the third party and not to Suisse AI, and that it is subject to the third party's privacy policy. For example, if you use the Services to apply for a job, this may involve an integration with a third-party product, governed by that third-party product's privacy policy.
7. Suisse AI is headquartered in Switzerland. If, according to the EU and/or UK GDPR, there is an international transfer of your personal data in relation to your use of the Website, including onward transfer, Suisse AI depends on appropriate safeguards, such as standard contractual clauses. You may request further information about this, or to provide you with a copy of the relevant safeguard, by contacting us as outlined in this Privacy Policy.
8. Data Retention Suisse AI retains your personal data for as long as reasonably necessary for the purposes and criteria defined in this Privacy Policy, except that (1) we automatically delete Prompts and Results from our Suisse AI API product within 30 days of receipt or generation, and (2) we erase information you instruct us to delete in accordance with Section 5 above. For Services, other than the Suisse AI API, we may retain Prompts and Results as needed to provide the Service. As an example, if a Service enables you to save and continue conversations, we retain the Prompts and Results to ensure a consistent product experience over time. When evaluating how long to retain your personal data, we consider criteria such as: (i) the nature of the personal data and the activities involved; (ii) when and how long you interact with Suisse AI; and (iii) our legitimate interests and legal obligations. In all situations, we may retain Prompts and Results as mandated by law or as necessary to combat violations of our Acceptable Use Policy.
9. Changes to Our Privacy Policy Suisse AI may modify this Privacy Policy occasionally. When we make changes, we will post the revised Privacy Policy on this page and will update the Effective Date. We encourage you to periodically review this page for updates when you access the Services.
10. Contact Details Contact us via email at privacy@suisseai.com or by mail to:
11. Suisse AI Grundstrasse 22b Rotkreuz Switzerland
Please note that you have the right to file a complaint with the supervisory authority in the EU country in which you reside or work. A comprehensive list of EU supervisory authorities’ contact details is available here. If you reside or work in the UK, you have the right to lodge a complaint with the UK Information Commissioner’s Office.
